[Audio];/ [Video}

[justwords]

I just wanted to grab a Latte before my shift. Is that too much to ask? Apparently, it is but I'm just one woman tryin' to do a job... to better the world. I have patients. Does anyone know if they'll get taken care of?

My name is Martha and I'm not so sure about being different, but I can adapt.

[suddenly, there is a video picture of Martha to go along with the text]

There. That's better. I always like seeing who I'm talking to, don't you? I have so many questions.